Returns & Exchanges
At The Brocery Store, we want you to look and feel your best, which is why we offer a 30-day window for returns and exchanges on all unworn apparel. Items must be returned in their original condition with all tags attached to ensure a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the unworn clothing in its original packaging and include the printed packing slip to help us identify your order quickly.
Attach the Label
Download and print the prepaid shipping label provided through the portal and affix it to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing